LAB Boxes are shipped using a 24hour service and are delivered on the first or third Wednesday of each month. Once shipped, you will receive a unique tracking number. If you are not at home for delivery, your parcel can be left in an alternative location specified by you at checkout, but please ensure the items are transferred to the fridge on the day of delivery.
We currently only ship within mainland UK.
If your LAB Box arrives damaged or you are unhappy with your order, please email us within 24 hours of delivery at firstname.lastname@example.org or fill out the below form.